Information We Collect

When you visit our store or place an order with Bicyclismo, we may collect information such as your name, email address, phone number, shipping and billing address, order details, payment-related information, device information, and details about how you interact with our website.

How We Use Your Information

We use customer information for purposes such as:

• Processing and delivering your orders
• Sending order confirmations and shipping updates
• Providing customer support
• Improving our products, website, and shopping experience
• Preventing fraud and protecting our store
• Sending marketing emails if you have agreed to receive them

Payment Information

Payments are processed through secure third-party payment providers. Bicyclismo does not directly store full credit card numbers or complete payment details on its own servers.

Sharing Information With Service Providers

We may share necessary information with trusted service providers, including Shopify, payment processors, shipping carriers, analytics tools, marketing platforms, and customer support services, when required to operate our store and fulfill orders.

Cookies And Tracking Technologies

Our website may use cookies and similar technologies to provide store functionality, remember preferences, analyze traffic, improve the shopping experience, and support marketing or advertising features.

Data Security

We use reasonable technical and organizational measures to help protect your personal information. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Marketing Communications

If you subscribe to marketing emails, we may send you offers, updates, product news, or information about Bicyclismo products. You can unsubscribe at any time using the unsubscribe link included in our emails.

Your Privacy Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information. To make a privacy-related request, please contact us at support@Bicyclismo.com.

Data Retention

We keep order and customer information for as long as needed to provide our services, fulfill legal obligations, resolve disputes, prevent fraud, and support our business operations.

Links To Third-Party Websites

Our website may contain links to external websites or third-party services. Bicyclismo is not responsible for the privacy practices, policies, or content of those third-party websites.

Premium Electric Bike Orders

If you purchase a premium electric bike from Bicyclismo, we may use your order details to process your purchase, provide shipping updates, respond to support requests, and assist with returns, refunds, or product-related questions.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the latest version available through bicyclismo.com.

Contact Information

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact Bicyclismo at support@Bicyclismo.com.