Shipping Policy
Shipping Policy
Shipping Policy
This Shipping Policy explains how Bicyclismo processes, ships, and provides tracking information for orders placed through bicyclismo.com, including our premium electric bikes and cycling accessories.
Order Processing
Orders are processed after successful payment confirmation. Processing time may vary depending on product availability, order volume, weekends, holidays, warehouse conditions, or other operational factors.
Shipping Confirmation
Once your order has shipped, you will receive a shipping confirmation by email. When available, this email will include your tracking number or tracking link.
Estimated Delivery Times
Delivery time depends on your location, selected shipping method, carrier performance, customs processing, holidays, weather, logistics delays, and other external factors. Any delivery time shown is an estimate and is not guaranteed.
Tracking Your Order
After your order has shipped, you can track your package using the tracking link sent to your email. If your tracking number does not update immediately, please allow the carrier’s system extra time to refresh.
Incorrect Shipping Address
Customers are responsible for entering the correct shipping address at checkout. If you notice an address mistake, please contact us immediately at support@Bicyclismo.com. Once an order has shipped, address changes may no longer be possible.
Lost Or Delayed Packages
If your package appears delayed or lost, please contact us with your order number and tracking information. We will review the shipping status and help guide you through the next steps.
Customs, Duties, And Taxes
International orders may be subject to customs fees, import duties, taxes, or other additional charges depending on the destination country. These charges are the customer’s responsibility unless otherwise stated at checkout.
Delivery Issues
If your order is marked as delivered but you have not received it, please first check with your local carrier, neighbors, reception desk, building office, or the delivery location shown in the tracking details. If the package still cannot be found, contact us.
Multiple Shipments
Some orders may be shipped in multiple packages depending on product availability, warehouse location, or shipping carrier requirements. In this case, you may receive more than one tracking number.
Premium Electric Bike Orders
If your order includes a premium electric bike, shipping updates will be sent to the email address used at checkout. Please keep your order number ready when contacting Bicyclismo support for faster assistance.
Contact Information
For shipping questions, tracking help, or delivery support, contact Bicyclismo at support@Bicyclismo.com. You can also visit our official store at bicyclismo.com.
Questions about shipping?
Contact us with your order number and tracking information, and our support team will be happy to help.